Shipping policy

At our store, all products are custom-made with love and require a specific manufacturing time before being shipped.

1. Manufacturing & Dispatch Time

Each product’s manufacturing time is mentioned in its description.
Once the product is ready, it is shipped via our logistics partners:
- Trackon, India Post, Delhivery, DTDC, Tirupathi, Blue Dart, or other reliable courier services.
Standard delivery time after dispatch is 5-6 days, but it may take longer due to:
- Remote locations far from our manufacturing unit.
- Unforeseen natural causes or courier partner delays.
The total order processing + shipping time is typically 10-15 days, depending on the product.

Once shipped, you will receive tracking details via email.
It is the buyer’s responsibility to track the package regularly.
If any issues arise, you must inform us in a timely manner so we can assist in resolving them.

Shipping delays may sometimes occur due to reasons beyond our control, as courier partners manage logistics independently.
In such cases, we will coordinate with our shipping portal Shiprocket to resolve the issue.
Please note:
- We do not have direct phone numbers of delivery personnel across all cities in India.
- However, we will assist you through online customer support modes available with Shiprocket.
- We encourage customers to track their shipments actively and coordinate with local courier hubs when necessary.

We appreciate your patience and support as a small business. For any queries, feel free to WhatsApp us at +91 92190 88274. 💙